Privacy.
A plain-language summary of how we handle website inquiries and contact form information.
What information we collect
When you submit an intake form, we collect the information you choose to provide, including name, email, business name, website, package interest, business type, budget range, timeline, team size, current tools, operational context, and notes. We may also collect source and UTM details from the page URL.
How we use submissions
We use inquiry information to review fit, recommend a next step, respond to your request, scope potential work, and improve how we route and qualify inquiries.
CRM and email processing
Submissions may be sent to our CRM and email provider so we can receive, store, and respond to inquiries. These services process information on our behalf.
Analytics and source tracking
We may use referral, source, and campaign details to understand which pages or campaigns led to an inquiry. We do not sell inquiry information.
How to request deletion
You can ask us to delete your inquiry information by emailing iain@yoursupportco.com. We may retain limited records when needed for legal, security, or business administration purposes.
Contact
Questions about privacy can be sent to iain@yoursupportco.com.